Chapter 10 – Information society and media was opened on 31 March 2014.
This Chapter comprises of three areas: electronic communication, information society services, and audio-visual policy.
The European regulations promote and encourage the competition, development of and broader access to contemporary services and new technologies, with the emphasis on end-user interests.
Key issues within the field of the electronic communications are: broadband access, standardisation, interconnectedness, market and market analysis, universal services and user rights, privacy issues, digitalisation, and radio spectrum. Key issues in the area of information society services are: information safety, e-government, e-health, e-signature, e-trade, e-commerce and the public sector. Key issues in audio-visual policy are: audio-visual media services, public radio emitting services, protection of minors, film heritage, and cultural diversity.
The acquis in this area relates to the rules that enable the efficient functioning of the single market in the area of telecommunication services and networks, as well as their promotion, development, and wider availability. The EU’s objective is to ensure affordable services to users (phone, fax, Internet access, free emergency calls), whilst stimulating the market game and reducing outstanding monopolies for certain services (e.g. high-speed Internet access). The EU’s priority is to reduce the “digital gap” between the richer and the poorer regions.
In the area of audio-visual policy, i.e. media, the EU places a special emphasis on the protection of minors from unsuitable content and advertising in the media. This form of protection is also extended to the rules on teleshopping and advertising. European audio-visual products are promoted, as well as independent producers’ products, and recommendations are given on media pluralism, etc.